SHIPPING & RETURNS
NICE TO KNOW
My packages are only sent insured. This means that your order is insured against loss or damage and shipment tracking is possible at any time
Original Artworks, 50x70 mm
Tube shipping via DHL
Germany 8,50 €
Europa from 22 €
Lead Time: 5-7 working days
Fine Art Glicée Prints, A4
Shipping via DHL
Germany 5,50€
Europa 9€
Lead Time: 3-5 working days
Fine Art Glicée Prints, A3
Shipping via DHL
Germany 7€
Europa 16€
Lead Time: 3-5 working days
If you want to return an item, I would like to ask you to contact me beforehand. Please provide me with the following information: name and customer number, the order number and the item number or the item name. In this case, I can clarify the reason for the return in advance and - depending on the type of item - organize the return shipment with you.
The buyer bears the costs for the return shipment.
Complaints:
If, contrary to expectations, you receive a damaged or faulty item, I would like to ask you to contact me and have the following ready: name and customer number, the order number and the item number or the item name. I would be happy to clarify the further process immediately and personally.
Refund:
You can find all the details about canceling your order here:
refund policy.
